# Terms of Service

Last updated: January 2025

## 1. Introduction

Welcome to Verco Construction. By accessing our website or engaging our services, you agree to these Terms of Service ("Terms"). Please read them carefully.

## 2. Acceptance of Terms

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

## 3. Services

Verco Construction provides construction services in the Hawke's Bay region. Our services include but are not limited to:
- Residential construction
- Commercial construction
- Renovations and alterations
- Project management
- Construction consulting

## 4. Quotes and Estimates

- All quotes are valid for 30 days unless otherwise specified
- Quotes may be subject to change if project requirements change
- Additional costs may apply for variations to agreed scope
- GST is included in all quoted prices unless otherwise stated

## 5. Project Execution

### 5.1 Timeframes
- Project timeframes are estimates and may vary due to factors including:
- Weather conditions
- Material availability
- Council processes
- Site access
- Unforeseen circumstances

### 5.2 Site Access
- Clients must provide reasonable access to the construction site
- Sites must be safe and clear of obstacles
- Any access limitations must be communicated before project commencement

## 6. Payment Terms

- Payment schedules will be outlined in individual contracts
- Progress payments may be required for larger projects
- Final payment is due upon project completion
- Late payments may incur additional fees
- We reserve the right to suspend work if payments are overdue

## 7. Warranties and Guarantees

We provide warranties in accordance with:
- Building Act 2004
- Consumer Guarantees Act 1993
- Construction Contracts Act 2002

## 8. Intellectual Property

- All designs, plans, and documents created by Verco Construction remain our intellectual property
- These may not be reproduced without our written consent
- Photos of completed projects may be used for our marketing purposes

## 9. Liability

### 9.1 Insurance
- We maintain appropriate professional indemnity and public liability insurance coverage
- Clients must maintain appropriate insurance for their property during construction
- Contractors and subcontractors must provide proof of current insurance before commencing work

### 9.2 Limitations
Our liability is limited to:
- The scope of work detailed in the signed contract
- Direct losses caused by our negligence
- Obligations under New Zealand consumer protection laws

We are not liable for:
- Indirect or consequential losses
- Delays due to factors beyond our control (force majeure)
- Damage caused by client actions or decisions
- Issues arising from undisclosed site conditions
- Pre-existing building conditions not visible during initial inspection
- Losses resulting from client-supplied materials or specifications
- Economic loss beyond the contract value

### 9.3 Client Responsibilities
Clients must:
- Disclose all known site hazards and conditions
- Obtain necessary permits and consents
- Ensure accuracy of supplied information
- Follow our safety instructions when visiting sites
- Report any concerns promptly and in writing

### 9.4 Claims Process
- All claims must be submitted in writing within 7 days of discovery
- Claims must include detailed description and supporting evidence
- We will respond to claims within 14 working days
- Resolution will follow our dispute resolution process if needed

## 10. Dispute Resolution

- We aim to resolve disputes through direct negotiation
- If necessary, disputes will be handled through mediation
- Legal proceedings will be governed by New Zealand law

## 11. Termination

- Either party may terminate services with written notice as per individual contracts
- Termination fees may apply
- Clients remain liable for work completed

## 12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

## 13. Governing Law

These Terms are governed by New Zealand law and the jurisdiction of New Zealand courts.

## 14. Contact Information

For questions about these Terms, please contact:

Verco Construction
403 Albert Street, Hastings, New Zealand
Email: admin@vercoconstruction.co.nz
Phone: 027 537 3156

## 15. Acceptance

Using our services indicates your acceptance of these Terms of Service.